We know that you may have many questions about our service, including our procedures, the medications we can supply, and our safety protocols. We maintain this page to answer the questions we hear most frequently, but it’s not meant to be a substitute for human contact. Please call or email us with your specific questions or concerns.

Your Concerns Come First.

We’re proud of our strong commitment to your satisfaction. Questions or problems? Please call us on our 24-hour, toll-free CampRx hotline or email us via the Contact Us page. We have a Board-certified pediatrician on call around the clock to handle any medical concerns that may arise.

1.877.302.3881

  1. My camp doesn’t offer CampRx. Can I still use your service?

  2. How do I order?

  3. How much does your service cost?

  4. How can I pay for CampRx?

  5. How will the charges appear on my credit card statement?

  6. How are the medications packaged?

  7. Can you package over-the-counter (OTC) medications such as vitamins, Benadryl or Claritin?

  8. Can you package half a pill?

  9. Can you package medications my child only uses on an “as needed” basis?

  10. Can you package inhalers, prescription creams, drops, and liquid medicines?

  11. What about injectables?

  12. Can you supply vitamins and supplements?

  13. Will your pharmacy dispense name brands or generics?

  14. What if my child is at camp for longer than a month?

  15. What happens to extra medications if my child is at camp for less than 30 days?

  16. What if my child is going to camp for eight weeks? Do you send all the medications at once?

  17. How can I get a prescription for more medication if my child’s old prescription has not run out yet?

  18. My child’s refill date is part way through camp. How do you handle that?

  19. I need to fill a prescription for my child before camp begins. What do I do?

  20. We have a ninety-day prescription plan. Can I still use CampRx?

  21. What about refills of medications for ADD? How can you get refills if they aren’t permitted on the prescription?

  22. What if there are medication questions or problems while my child is at camp?

  23. How much lead time do you need to ship the medications?

  24. How do I know the date by which I have to provide you with prescription and insurance information?

  25. What happens if I order late?

  26. How will my child get his medications if they cannot arrive by the first day of camp?

  27. How will my doctor know how to write the prescriptions?

  28. Do you need the original prescription?

  29. What if my child’s doctor writes a prescription for a new medication after your deadline for registering has passed?

  30. Do you participate with my insurance?

  31. How is my insurance billed? How am I billed for copays?

  32. Is your pharmacy reliable?

  33. My state has very specific requirements for medications at camp. Can you still supply my child’s medications?

  34. Will you notify me when my child’s medications are prepared and shipped?

  35. Can you continue to provide me with prepackaged medications for my child after camp is over?

  36. How do I contact CampRx if I have further questions?

  1. Does our camp have to require parents to use CampRx?

  2. How do we sign up with CampRx?

  3. How do we notify parents that we are using CampRx?

  4. How do parents order?

  5. How much does your service cost?

  6. What about scholarship students who can’t afford CampRx?

  7. How are the medications packaged?

  8. Can you package over the counter (OTC) medications such as vitamins, Benadryl or Claritin?

  9. Can you package medications campers use on an “as needed” basis?

  10. Can you package inhalers, prescription creams, drops, and liquid medicines?

  11. What about injectables?

  12. Can we order our staff medications through CampRx?

  13. Can we order our infirmary supplies through CampRx?

  14. What if parents refuse to use CampRx?

  15. What if parents have medication questions or problems?

  16. When do the medications arrive at camp?

  17. What happens if parents order late?

  18. How will a camper get his medications if they cannot arrive by the first day of camp?

  19. What if a camper is going to camp for eight weeks? Do you send all the medications at once?

  20. What if a camper’s refill date is part way through camp. How do you handle that?

  21. What about as-needed medications for our camp infirmary?

  22. How do we handle trips away from camp?

  23. Does our recordkeeping change with CampRx?

  24. Do you offer a medication log for our health staff?

  25. Is your pharmacy reliable?

  26. Will you notify parents when a camper’s medications are prepared and shipped?

  27. Will you notify us when a shipment is on its way?

  28. Can we speak with directors at other camps that currently use CampRx?

  29. How do I contact CampRx if I have further questions?

 
 

 

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